Privacy Policy

Applies to: moldprostucson.com and all Desert Fox Digital lead generation websites
Effective Date: July 1, 2026 · Last Updated: July 1, 2026
Contact: privacy@desertfoxdigital.com | 520.354.8883

1. Introduction

Desert Fox Digital LLC (“Desert Fox Digital,” “we,” “us,” or “our”) operates lead generation websites in the home services industry, including sites focused on water damage restoration, mold removal, and pest control services. This Privacy Policy explains how we collect, use, share, and protect information that visitors (“you” or “user”) provide when using our websites, submitting contact forms, or communicating with us by phone, email, or text message.

By using any Desert Fox Digital website, you agree to the practices described in this Privacy Policy. If you do not agree, please do not submit your information through our websites.

2. Information We Collect

2a. Information You Provide Directly

When you submit a request for service, fill out a contact form, or otherwise interact with our websites, we may collect:

Full name
Home or service address
Phone number (mobile and/or landline)
Email address
Description of your service need (e.g., type of water damage, mold concern, pest issue)
Preferred contact method and time
Any additional information you voluntarily provide in form fields or messages

2b. Information Collected Automatically

When you visit our websites, we and our service providers may automatically collect:

IP address and approximate geographic location
Browser type, version, and operating system
Device type (desktop, mobile, tablet)
Pages visited, time on page, and referring URL
Cookie identifiers and similar tracking technologies
Session data and clickstream information

2c. Information from Third Parties

We may receive information about you from third-party advertising platforms, analytics providers, and data partners, including:

Google Ads, Meta Ads, and similar platforms that deliver our advertisements
Analytics services such as Google Analytics
Third-party call tracking services that record or log inbound calls to our tracked phone numbers

3. How We Use Your Information

To connect you with licensed, local service providers in response to your service request
To contact you by phone, email, or text message regarding your submitted request (see Section 5)
To verify the accuracy of your submission and match you with appropriate service providers
To improve our websites, content, and advertising effectiveness
To comply with applicable laws and regulations
To detect, prevent, and address fraud, spam, or abuse
To send administrative communications about your inquiry (not marketing without your consent)

4. How We Share Your Information

Desert Fox Digital is a lead generation business. When you submit a request through one of our websites, your contact information and service details will be shared with one or more licensed home service providers in your area who can respond to your inquiry. We do not sell your information to unrelated third parties.

Specifically, we may share your information with:

Service Providers: Licensed contractors, restoration companies, pest control operators, and other service providers who are geographically and categorically matched to your request
Vendors & Processors: Technology vendors who help us operate our websites, manage leads, and run our business (contractually prohibited from using your data for their own purposes)
Analytics Partners: Analytics and advertising platforms (in anonymized or aggregated form where possible)
Legal Compliance: Law enforcement, courts, or regulatory agencies when required by law
Business Transfers: Successors or acquirers in the event of a merger, acquisition, or sale of business assets

5. Phone, Email & Text Message Communications

5a. Phone Calls

By submitting your phone number through any Desert Fox Digital website, you expressly authorize Desert Fox Digital and/or the matched service provider(s) to contact you by telephone at the number you provided, including:

Manual (human-dialed) calls from our team or our matched service providers
Automated calls using an automatic telephone dialing system (ATDS) or autodialer
Calls using a prerecorded or artificial voice message

These calls may be made for the purpose of following up on your service request, confirming your contact information, scheduling an appointment, or providing a quote. Standard carrier rates may apply.

5b. Text Messages (SMS / MMS)

By providing your mobile phone number and submitting a form on any Desert Fox Digital website, you expressly consent to receive text messages (SMS and/or MMS) from Desert Fox Digital and/or matched service providers at the mobile number you provided. Text messages may include:

Confirmation that your service request was received
Follow-up messages regarding your inquiry or appointment
Quotes, availability, or scheduling information from matched service providers
Status updates related to your service request

Message frequency will vary depending on your request and the response from service providers. Message and data rates may apply based on your mobile carrier plan.

5c. How to Opt Out of Phone & Text Communications

Text: Reply STOP to any text message from Desert Fox Digital
Email: Send a written opt-out request to privacy@desertfoxdigital.com with your phone number and “OPT OUT” in the subject line
Phone: Call 520.354.8883 and request to be removed from our contact list
Mail: Send a written request to: PO Box 30307, Tucson, AZ 85751

We will process opt-out requests promptly and within no more than 30 days. Opting out of marketing communications will not affect transactional or service-related messages necessary to fulfill an active service request you initiated.

5d. Email Communications

If you provide your email address, we and/or matched service providers may send you a confirmation of your submitted service request, follow-up communications related to your inquiry, and quotes, availability, or service information from matched providers. We do not send unsolicited commercial email (“spam”). All marketing emails will include clear identification of the sender, a valid physical mailing address, and a clear and easy mechanism to unsubscribe. To unsubscribe, click the “Unsubscribe” link in any email we send, or email privacy@desertfoxdigital.com with “UNSUBSCRIBE” in the subject line. CAN-SPAM Act opt-out requests will be honored within 10 business days.

6. Cookies and Tracking Technologies

Our websites use cookies, pixels, and similar tracking technologies to remember your preferences, measure the effectiveness of our advertising campaigns, analyze website traffic through Google Analytics, and enable call tracking to attribute inbound calls to specific advertising sources. You may disable cookies through your browser settings; disabling cookies may affect some features. We use Google Analytics with IP anonymization enabled where required.

7. Data Retention

Contact form submissions and lead data: retained for up to 3 years
Call records and text message logs: retained for up to 2 years
Analytics and website usage data: retained per the applicable platform's standard retention policies
Opt-out records: retained indefinitely to honor your request

8. Data Security

We implement reasonable technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction, including SSL/TLS encryption on all data transmission, access controls, and regular security reviews. However, no internet transmission is 100% secure. We cannot guarantee absolute security of data transmitted to or stored on our systems.

9. Children's Privacy

Our websites are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately at privacy@desertfoxdigital.com and we will delete that information promptly.

10. Your Privacy Rights

Access: Request a copy of the personal information we hold about you
Correction: Request that we correct inaccurate information
Deletion: Request that we delete your personal information, subject to certain legal exceptions
Opt-Out: Opt out of phone calls, text messages, and email marketing communications (see Section 5c)
Do Not Sell: We do not sell personal information to unrelated third parties for their independent marketing use

To exercise any of these rights, contact us at privacy@desertfoxdigital.com or write to us at PO Box 30307, Tucson, AZ 85751. We will respond within 30 days.

11. Third-Party Links

Our websites may contain links to third-party websites. Desert Fox Digital is not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of the page. Continued use of our websites after any changes constitutes your acceptance of the revised Policy.

13. Contact Us

Company: Desert Fox Digital LLC
Website: desertfoxdigital.com
Email: privacy@desertfoxdigital.com
Phone: 520.354.8883
Mailing Address: PO Box 30307, Tucson, AZ 85751